Client Testimonials

"Cannot recommend this company enough. After trying 7 locksmiths to get a door handle fixed and having quotes up to $650.00 this wonderful company came out within 1 hour and only charged me a fraction of what my cheapest quote was. Jay was efficient, helpful, kind and courteous and I will definitely be using this company in the future. 10 out of 10 for service and price."

"I would like to thank Jay for the service provided. The assistance we received was not only prompt but also executed with exceptional proficiency. I Would highly recommend Jay"

"Responsive, quick and competent. Glad I came across Jay for our gate lock replacement."

"I called JAY to repair my security door lock... He came as he asked the time so repaired AND even other lock repaired he had not the parts with him jay went back to get the parts so all done, nice man friendly, giving suggestions and then u can decide so VERY HAPPY 😃 WILL RECOMEND TO OTHERS ASWELL THANKS JAY…."

"Friendly, quick, efficient and affordable! Jay was able to come on the same day I called. 10/10 would recommend to anyone needing a locksmith!"

"I am very pleased with Jay's work on my security screen and front door. He truly understands the job and takes the time to explain how the system works, which I really appreciate. Moreover, he provides excellent value for the money. I wholeheartedly recommend Jay for his outstanding service."

"Jai is great. I've had a couple of situations that I needed his help with securing my house. He is quick and a great communicator. Not only does the job needed but gives great advice too. Sincere thanks - definitely recommend."

"We have a jammed commercial grade aluminium entry door with Lockwood mechanism. This is a very hard one. Jay came to our house promptly to resolve the issue with a smile. Highly recommended. Thank you Jay"

"Extremely responsive and helpful, Jay spent quite a bit of time going back and forth with me to answer my questions and he didn't pressure me to buy or use his services. Once I made the order, he gave an accurate time to delivery, installed the lock quickly and was both professional and friendly. Jay also felt honest and genuine... I'm actually very pleased to have chosen Jay."

"After finally finding a digital lock with a dummy handle for our double front doors, I contacted Efficient Lock And Key to see if they could install them even though I had not purchased the locks from them. Jay was very accomodating and made no issue of coming to install this... Jay arrived on time, was clean and Efficient. The installation looks amazing and I'm beyond pleased with the service received."

"Can't speak highly enough of Jay's very prompt and efficient service this morning when our need was urgent... highly recommend Efficient Lock And Key. Thanks again, Jay."

"Quick and responsive service! Jay arrived on time, unlocked my jammed door latch, and replaced it with a new one. Great service and highly recommend!"

"Jay is really efficient, super punctual, very friendly and professional. Will definitely reach out again the next time we require help"

"Belated review here as we have engaged Jay at least 3 or 4 times over the past 5 years. 10/10 for his communication, skill, work ethic, care factor and cost effectiveness. Recommended without hesitation, def our go-to locksmith."

"I recently had a digital lock installed, and the experience was fantastic! The team was professional, punctual, and knowledgeable about the product. They explained everything in detail, from how to use the lock to maintenance tips."

"Glad I found my 6 year old invoice so I could call Jay back for more work! He was super prompt and an appointment was easy to setup. Performed quick and professional work in replacing my Jason sliding door handle and lock, and always willing to explain the issues. Highly recommended!!"

"Wonderfully efficient. Helped my older mother out with all her internal doors and front security door so she feels extra safe in her home, and no longer worried about the doors jamming. Was very easy to deal with and mum said he was 'wonderful'."

"Jay did an amazing job fixing our door locks. Came out at short notice and fixed straight away. Would recommend him without hesitation"

"Called Jay after my screen door handle and lock became very difficult to close and then stopped working entirely. Jay was out at my house three hours later (it wasn't an emergency but I wanted it fixed ASAP) and replaced the handle."

"Great small business to know. Jay is super nice, prompt and very professional. Knows what he is doing and fast. Very reasonable price too. Highly recommend!"

"Nice person who knows what he is doing. I had parts missing on an expensive lock and he replaced all of them and works perfect. Prices are good as well. All in all he turns up on time. Good guys to contact for your lock issues."

"Professional, honest, and well priced, highly recommended and respected Jay's services 10/10. Definitely will recommend Jay's services by word of mouth to close friends and families."

"Jay was brilliant, prompt in responding to queries and an appointment was quick, fast and easy to arrange. He was patient and professional as he made quick work of the lock issues I had. I'd highly recommend him, and will definitely keep his number handy for next time!"

"Needed an urgent service to unlock my front door as I had left both my spare key and main house key inside. Called several locksmiths prior, however, all the servicemen were busy being 3:30 in the afternoon on a Thursday. Jay came through!"

"Jay was a superstar. Super efficient and managed to fix my lock without having to replace it. He was there at short notice. Very happy with the service. Would definitely recommend. Thank you"

"I locked my keys in the house last Friday after a work function reasonably late. Jay arrived only 20 mins after I called. He was professional and fixed the issue with no fuss or damage to the lock. This is the second time I have used Efficient Lock And Key and would recommend their service to anyone."

"Jay came on recommendation when I needed a visiting locksmith at our home based south of the river. Jay came to repair our front door which had a lock issue. He was very prompt with contact and was able to come in a time frame that suited us."

"Efficient Lock And Key certainly lives up to their name. I required a time sensitive job this week, not only did Jay provide great affordable solutions to fix my issue. He was also very knowledgeable and did the job to a very high standard."

"Jay installed a digital lock for my aged parents. He even went to their home to resolve a problem unrelated to the new lock but the old one, without any charge. I would highly recommend Jay as he's honest, efficient & kind"

"Jay was really prompt and at my house within 2 hours of calling him this morning. Nice friendly and professional too he did a great job at fixing my 2 locks quickly and reasonably priced too. Def recommend him."

"Jay was super friendly and extremely efficient. He arrived within half an hour of me phoning. He did a wonderful job and I would highly recommend him to anyone needing a locksmith."

"Excellent, speedy service by Jay. Highly recommended for his professionalism."

"Excellent service. Always come on sort notice of time. Very reliable and trustworthy. 110% recommend"

"Jay from Efficient Lock and Key was able to get to the property in a timely manner and able to attend to the work required and fix the problem."

"Excellent service and job."

"Friendly, on time and good quality work. Highly recommended."

"Great job 👏🏾"

"Punctual, good communications, easy to deal with, reasonable price, very quick and efficient work."

"From emergency call to door unlock and happy payment all within 15 minutes life saver"

"Got a Immediate support and fixed it shorter time. I really appreciate it."

"He came on time when I was desperate best service done within 10 minutes 10/10"

"Jay Hepden is responsive, punctual, efficient and well-priced. Thank you."

"Professional workmanship"

"I highly recommend Jay's service. I locked myself out during the early hours of the day. Jay responded quickly and got me back in."

"Jay was very efficient, punctual and friendly. Unlocked our security door, repaired all in 15 mins!"

"Jay is quick to enquiry with text messages and pictures. His advice is reliable and get the job done"

"Indeed very efficient and professional, five stars without any hesitation."

"Fast and efficient without breaking the bank when you have an emergency. Thank you."

"Jay was efficient, gave advice and had our sliding door lock repaired all in less than 15 mins!"

"Jay is very professional and doesn't keep you hanging around waiting for him. Offered sound advice"

"I definitely recommend talking to these guys. They go above and beyond any expectations."

"Got locked out from my house, managed to find this company and it's one of the cheapest!"

"Just as the name suggested - EFFICIENT. Locked myself out tonight, sorted in 10 minutes. Professional"

"Highly recommend Jay! Super friendly, professional and outstanding work ethic. Excellent quality."

"Awesome service, great pricing and super faster response time! If I ever lock myself out again I'll call Jay."

"Jay was very professional and courteous in replacing the front door combination lock"

"Excellent service, was no longer than 5 minutes from phone call to front door. Highly recommend."

"Responded very quickly and sorted out my issue in no time. Friendly and professional"

"Came out same day and replaced all my locks. Even gave me advice on replacing a lock in a cheaper way"

"We locked ourselves out and a competitor priced it at $330. A few calls around and I found Efficient Lock And Key at a much better rate!"

"At what is usually a very stressful time (stolen keys, broken locks) Jay is prompt and efficient."

"Very professional service. Jay is fast, tidy and efficient. I highly recommend him to anyone"

"Jay had provided a very efficient and fantastic job for changing all my locks in the house."

"Awesome and extremely prompt service, honest advice, would very happily recommend."

"Problem solved over the phone for me great service cheers"

"Fantastic company and service - Jay came very promptly (within 5 mins!) and very reasonable pricing."

"Jay did a great job installing some patio bolts, a deadlock and re-keying a bunch of locks around the house."

"Jay is a talented professional who was able to help me out of a tricky situation quickly."

"Absolutely amazing service and speed! Highly recommend Jay to home owners and other real estate professionals."

"Extremely prompt and efficient as the name suggests. Would recommend them to anyone seeking quality"

"So pleased to have called Efficient Lock and Key today! Fantastic, prompt service at a reasonable price"

"Came within 10 minutes. Cheaper because we were local! Will use services again."

"Jay and his team were just great when we got locked out recently. He attended quickly and professionally."

"Called Efficient Lock & Key as I had locked myself out of my place. They were easy to contact and sorted me out quickly."

"As per their motto, Efficiency IS the key. Very happy with their reliable service."

"Jay has started his own business, and is Efficient, Courteous, Friendly and very knowledgeable."

"Efficient Lock & Key clearly lived up to its name. Rang and booked an appointment to meet, very professional service."