Privacy Policy

Your privacy is important to us. This privacy policy discloses the privacy practices with regards to our website. This page only applies to the information we collect. By using our website, you agree to this policy. Please contact us if you have any questions or concerns about this page.

Our policy covers the following:

• The information we collect
• How your information is used
• Third party links
• Updates to this page
• Our contact information

Information We Collect

We never share or sell your information unless to process a transaction or to comply with the law. There are two types of information we collect:

1. Information you voluntarily give us. When you fill out a form on our website, we may ask for your information including your name, phone number, and email address. This information is kept strictly confidential and is never sold or rented.

2. Information from our website software. We use tracking software on our website that allows us to collect information including page views, keyword data, traffic sources, and more. This information cannot be used to personally identify you.

We take extra precautions to ensure that all sensitive information is kept secure online. Personal information is also kept secure in our offices. Employees are only granted access to process your transaction. We take these steps to keep your data secure.

How Your Information is Used

The data you give us and from our tracking tool may be used in the following ways:

• To respond to you: We may contact you by phone or email to keep you updated on your order. This information is never shared or sold.
• To send emails: We may occasionally send you emails to give order updates or to send specials. You may contact us via email to opt out of these offers.
• To improve user experience: Data from our tracking tool is used to improve the user experience on our website. This helps us make our pages even better.
• To improve customer service: Customer satisfaction is our top priority. We may contact you by phone or email to administer surveys and more.

Please note that you can opt out of any future contacts by getting in touch with us. You can also contact us to see what information we have about you or to make any changes.

Third Party Links

We may include links on our pages to other websites with completely separate policies. We encourage you to read these policies first before disclosing any of your information. We welcome feedback on these websites so feel free to contact us with concerns or suggestions.

Future Updates

Our privacy policy page may change from time to time but all updates will be posted here.

Our Contact Information

Please do not hesitate to get in touch with us if you have any questions or concerns about this policy. We can be reached by phone or email and will respond to all queries as soon as possible.

Phone: 0401 416 706
Email: info@efficientlockandkey.com.au